Accepting Terms

Availing any services provided by Traveltix BD Ltd, you acknowledge and agree the terms and conditions. Traveltix BD Ltd. reserves the right to modify these terms without prior notice. Your continued use of the website as well as the services, indicates acceptance of any modified terms. It is recommended to review the terms on a daily basis to stay informed.

Disclaimer

Traveltix BD Ltd. builds the bridge between the travelers/consumers with travel service providers such as embassies, airlines, hotels, and tour operators. The authenticity of any information displayed on the site are the responsibility of each provider. Changes in time, weather conditions or market demand may lead to inaccuracies or outdated information on the site. In case of any inconvenience during booking or travel, Traveltix BD Ltd. will act as the point of contact and will not leave any stone unturned to assist customers, following the standard practices of travel providers.

Booking

Traveltix BD Ltd. works as the service provider, and consumers must agree to the terms and conditions of the respective travel providers before making bookings.

***Prices and offers are subject to change based on availability.

We try our best to provide accurate and up-to-date information on our website, but we understand that errors may occur. Before you make a booking, please reach out to us to confirm the service availability including the current price and details. You are at least 18 and have the legal authority to create a binding legal obligation. You accept and agree to all the terms presented for the service. All information you provide for the booking is true, accurate, current, and complete to the best of your knowledge.

Booking on behalf

If you’re making a booking on behalf of others, you become the main contact person for those travelers. By doing so, you confirm that you have the legal authority to act on their behalf, and will inform them about and ensure their acceptance of these Terms. You’re also responsible for handling all payments for the booking, informing us of any necessary changes or cancellations, and keeping the other consumers updated on all relevant travel information. Your commitment helps to ensure a smooth and enjoyable travel experience.

Unavailability of any itinerary item

If there is an unavailability of any itinerary item, whether a specific element or feature included in your booked tour becomes unavailable due to unforeseen circumstances. This could include, but is not limited to:

Accommodation unavailability: The hotel or lodging originally planned for your stay becomes unavailable or undergoes unexpected closures. Transportation unavailability: Any transportation mode, such as flights, trains, or other pre-arranged means, becomes unavailable or experiences disruptions. Activity unavailability: Attractions, excursions, or activities initially part of your tour are no longer accessible or available.

In case of any of these situations arise, we will promptly notify you about the unavailability of the specific tour component. Also, we will work collaboratively to explore alternative options, and substitutions, or, if necessary, provide information about potential adjustments based on the revised itinerary. Our moto to keep you well-informed, ensuring a satisfactory resolution in the event of unforeseen changes to the tour components.

Promotion

Traveltix BD Ltd. reserves the right to modify or withdraw promotion terms without prior notice. In case of disputes, our decision will be final.

Payment

By making a payment on this site, you consent to using personal details for verification and validation of transactions. Details may be disclosed to third-party credit card payment gateway agencies for verification purposes only. Convenience Charge, charged by Traveltix BD Ltd, may vary based on the payment method.

Delivery

Air Ticket: At Traveltix BD Ltd, we want to make sure your journey is as smooth as possible. When it comes to the timing of your air ticket issuance, it’s important to know that this process is managed by the respective airlines you’ll be flying with. While we’re here to assist you every step of the way, including facilitating your ticket bookings, the exact timing of ticket issuance is determined by the airline’s procedures. We recommend checking the airline’s specific terms and conditions for the most accurate information on when you can expect to receive your ticket

VISA Processing: When it comes to visa processing, timelines can vary depending on the requirements and procedures of the respective embassies or consulates handling the application. We are dedicated to assisting you through every step of the visa application process. However, it’s important to note that the processing time for visas is determined by the embassy or consulate of the country you’re applying to visit. These processing times can differ from one country to country and are subject to change based on various factors.

Land Packages: The service vouchers for your land package, including accommodations, transportation, and other inclusions, are issued once we receive confirmation from the respective airlines, hotels, and transportation providers involved in your package. While we work diligently to expedite this process, please understand that the issuance of service vouchers is dependent on availability and confirmation from our trusted partners.

Cancellation, Return, and Refunds

Traveltix BD Ltd strictly follows supplier policies (Airlines/Properties/Bus/Tour operators) for cancellation/re-issue.

Refund/re-issue requests must be confirmed with Traveltix BD Ltd. 72 hours before the travel date. Refunded amounts for hotel/flight/tour may be reflected in your account within 7 to 25 working days. Convenience Charge is non-refundable for any refund.

EMI charges are applicable for EMI transactions.

For any inquiries or concerns regarding these Terms and Conditions, please contact us at info@traveltixbd.com.